Join us on November 7, 2024 at 2:00 pm ET for this webinar.
Imagine growing overnight from no installers and no aerial trucks to five installers and two trucks.
That’s what happened when FASTSIGNS of Bloomington, Indiana, purchased Hi-Rise Sign & Lighting Solutions. Suddenly, Mike Richardson found himself knee-deep in the installation and service business. Fortunately, Jeff Arbuckle, the former owner of Hi-Rise, stayed on to manage the new division. Now, with Jeff’s twenty-five years of experience and Mike’s fine-tuned analytical skills, the two men are working together to bring maximum efficiency to an operation that was built on excellent customer service.
The aerial trucks Mike inherited were two aging Elliots with two-person baskets. Jeff had done a phenomenal job of maintaining the trucks, but after investigating their replacement cost, Mike wanted to find more ways to stretch their life. So, they decided to purchase a smaller, less expensive, Van Ladder to handle the lighter installations, saving the bigger trucks for the heavier work.
This decision is not only prolonging the useful life of their big trucks, but with less set-up time and a host of installation accessories, the Van Ladder is speeding up their smaller jobs, making it easier to keep their promises to customers. Finally, having a truck below the CDL requirements gives them more options for operators, since not all their qualified installers hold a CDL.
This webinar will cover:
- Matching aerial trucks to job requirements.
- Analyzing the wide range of truck costs.
- Setting up an aerial truck for maximum efficiency (service and installations).
- Promoting longevity among service techs and sign installers.
- What to consider when starting a new division.
- Keys to meeting customer expectations.
