Epilog Laser the leading producer of CO2 and fiber laser systems, today announced the company has received the 2012 North American Customer Value Enhancement Award from Frost & Sullivan.
“Epilog Laser is one of the leading supplier’s in the laser marking and engraving market space,” said Muthuraman Ramasamy, industry analyst and team leader at Frost & Sullivan. “With a deep understanding of customer requirements, its technology, coupled with customer innovation, is helping the company build a powerful reputation among existing as well as start-up end users. Its core success lies in combining creativity, innovation, customer knowledge, and experience in the industry.”
“We’re so pleased to receive such an award from Frost & Sullivan,” said Mike Dean, vice president of sales and marketing for Epilog Laser. “The fact that we are being recognized for proactively creating value for our customers with a focus on improving the return on the investment that they make in our products is truly an honor.”
Ramasamy added, “This Award recognizes Epilog’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.”
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company’s Growth Partnership Service provides the CEO and the CEO’s Growth Team with disciplined research and best-practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages fifty years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than forty offices on six continents.
For more information on Epilog Laser, visit www.epiloglaser.com.
