The Gilman Brothers Company has committed to several hundred thousand dollars of investments allowing for plant expansion in 2015 and beyond, expanding their already 24/7 production schedule.
They have already redesigned their lobby, entrance, Customer Experience Center, and sales offices and are looking at additional warehouse and manufacturing space in order to continue with their aggressive growth plans.
“After seven years of running the plant for Gilman Brothers the team and attitude has never been more positive. To keep up with explosive growth you need the right people to continue lifting the bar to stay ahead of what the customers expect—the ‘A’ team is assembled. This plant is running seven days a week, it’s not a job to me—it’s a passion to see the smiles on employee’s faces as operational goals continue to be exceeded,” says Mark Pimentel, Gilman Brothers director of Operations.
Gilman Brothers will also be increasing their work force by approximately 15 percent in order to staff the expansions and fully launch their Customer Experience Center (CEC). The CEC will also be implementing 24/7 access for customers around the globe who are in need of immediate answers about their potential project as it relates to printing, cutting guidelines, laminating, fabrication and/or material recommendations. Custom lead time and pricing will be provided in less than 20 minutes with run-to-size orders available in five days or less. New quality control and customer service touch points are already in place, such as taking pictures of every order which will be sent to the customer upon completion along with tracking information. Plant, workforce, expansion, and the Customer Experience Center make Gilman Brothers the logical choice for new projects.
“Sales and manufacturing are seamless at Gilman Brothers. We work as a team and have one common goal—exceed customer expectations at all levels of the supply chain. It’s all about quality, service and partnerships,” says Bill VanHorn, Gilman Brothers Director of Sales. “These are very exciting times at Gilman Brothers as we have plenty of new services and products in the works! Our plant is your plant–offering 24/7 access for tours and training programs.”
