Tag: Customer Service
Four Steps to Save a Sale Within Sixty Seconds
When you screw up (and we all do), you can count on customers contacting you to let you know what you’ve done. If it’s...
Five Years Later: Siblings Succeed in Print
Nina Laushell and Chris Kasmer have been the owners of the Minuteman Press franchise in Levittown, Pennsylvania since November of 2018. As they reflect...
Signs of Kindness
You’d be surprised what a few words of kindness can do for others, especially when displayed on a sign or series of signs.
Researchers have...
Things Every Graphics Installer Needs to Know
When it comes to being a successful film and graphics installer, there are some common pointers you should be familiar with, as well as...
Building Relationships with Property Managers
Our sign business launched during a booming retail construction period in Austin, Texas, which offered us an incredible opportunity to educate retail developers and...
Handling Irate Customers
When irate customers come in to register a complaint, the instinct for most employees is to run—as quickly and as far away as they...
Is Now the Time to Invest in a Crane or Bucket...
Investing in your first crane or bucket truck may seem like a risky move, but such a move has the potential to boost sales...
Six Strategies for Budget-conscious Clients
Let’s face it: There are potential budget-conscious clients that your shop simply doesn’t need—the ones focused on price point alone and that don’t value...
Plasklolite to Acquire Cell Cast Acrylic Manufacturing Facility
Plaskolite LLC (“Plaskolite”), a global leader in manufacturing engineering thermoplastics, has signed an agreement to acquire the land, buildings, and equipment of a facility...
PRINTING United Alliance Launches iLEARNING+
PRINTING United Alliance, the most comprehensive member-based printing and graphic arts association in the U.S., announces the launch of iLEARNING+, a robust collection of...
